Emergency Shelter Information




The Expo Stood to Serve, Remains Open for Sheltering
Transferring Displaced Citizen Services to the 4 Multi-Agency Resource Centers



[Jackson County, Oregon]— September 24, 2020, Just over two weeks ago, the
Expo was charting new territories and opened their facility as a shelter to people
for the first time in the history of the Jackson County Expo., “We know livestock,
fairs, events, etc. but people, sheltering people, that was new” shared Helen
Funk, Jackson County Expo Director.
As community organizations pooled resources to support those most impacted
by the Almeda and South Obenchain fires, the Expo became the central hub for
fire displaced citizens.
The first night the Expo had 2000 citizens coming in waves, and more volunteers
joined in the effort. More than seventeen organizations moved to a temporary
office setting at the Expo. Both Asante Rogue Regional and Providence Medford
Medical Center sent physicians and medical staff; Mercy flights were on scene
and Jackson County Mental Health. “We were blown away by everyone that
came, including the Jackson County Mental Health team being there 24 hours a
day”, shared Helen.” “When people couldn’t sleep or needed to talk, someone
was always there.”
The Mace Building held resources such as computers set up for evacuees to
register with FEMA, mark themselves safe, contact family, look for rentals, file
change of addresses, and book hotels. The Expo also had a phone bank with live
persons answering questions 24 hours a day. Rep. Pam Marsh coordinated
efforts with the Department of Motor Vehicles to assist those needing new
identification cards and licenses.

“On Monday, Labor Day, the Expo had no events and hardly any staff, and by
Tuesday, we witnessed an army of volunteers rise,” shared Helen, “Our
community answered the call to help.”

With the opening of the MARC, there will be changes at the Jackson County
Expo/Red Cross Evacuee Shelter. Effective today:

1. The Connection Station, which has provided social service connections to
evacuees at the EXPO, will close tonight.  As of tomorrow, folks should go
to the MARC at Central Medford High School for these services.

2. The Red Cross evacuee shelter at the EXPO will remain open for the
foreseeable future for those members of Jackson County that were
displaced by recent fires.

3. Transportation to the MARC locations is available from 10 am to 1 pm.
Please call the Phoenix-Talent Schools District Care Line. English (541)
821-7135 - Spanish (541) 821-7697 

Multi-Agency Resource Center (MARC) Locations:

1. Medford (Services Hub)- Central High School, located at 815 S. Oakdale
Avenue (541) 842-3669

2. Talent (FEMA Claim Processing) -Talent Elementary School, located at 307
Wagner Creek Road (541) 535-1531

3. Phoenix (FEMA Claim Processing) - Phoenix Civic Center, located at 220 N.
Main Street (541) 535-1955 ext. 303

4. Shady Cove (FEMA Claim Processing) - The Riverhouse, located at 7710
Rogue River Drive (541) 774-8183

For those that need transportation assistance, services will be available from 10
am to 1 pm daily, including weekends. The Phoenix-Talent School District Care
Line has assistance in English at (541) 821-7135 and in Spanish at (541) 821-



  • FEMA Registration: www.DisasterAssistance.gov or call (800) 621-3362
  • Register w Jackson County on missing persons list/Registrar con Jackson County para personas desaparecidas. 
  • Ministry through Helping Hands/Ministerio por medio de Helping Hands.
  • Emotional Assistance through trained counselors/Assistencia emocional por consejeros certificados.
  • Insurance assistance to file claims/Assistencia con reclamos de seguro.
  • Assistance to complete state paperwork/Assistencia para llenar formas Estatales.
  • Veterans Affairs/Asuntos Veteranos.
  • Prescription refill assistance; Asistencia para reabastecimiento de recetas
  • Cell Phone Companies here to get phones/Companias de celulares para ayuda con celulares.
  • Animal Shelter for all sizes of animals including cattle, horses, pigs etc./Refugio de animales de todo tipo y tamaño incluyendo ganado, caballos, cerdos etc.
  • Phoenix-talent Schools: educational, social and emotional support to the students of the Phoenix-talent schools and their families; Escuelas Phoenix-talent: apoyo educativo, social y emocional para los estudiantes de las escuelas Phoenix-talent y sus familias
  • Jackson County Assessors Office: Property owners with fire damage/destruction can apply for proration of taxes imposed with overpayment refunded per Oregon statute; Oficina de Tasadores del Condado de Jackson: Los propietarios con daños / destrucción por incendio pueden solicitar el prorrateo de los impuestos impuestos con el pago en exceso reembolsado según el estatuto de Oregon
  • Aging and Disability Resource Connection; assistance & options counseling; Conexión de recursos para personas mayores y discapacitadas; asistencia y asesoramiento de opciones
  • AllCare Health: medical, behavioral health, oral health, language access, transportation, food, shelter for Medicare & Oregon Health Plan members; AllCare Health: atención médica, salud conductual, salud bucal, acceso al idioma, transporte, comida, refugio para miembros de Medicare y Oregon Health Plan
  • Family Nurturing Center- family support for impacted families- basic needs & soothing items for kids; referrals to FNC programs; Centro de crianza familiar: apoyo familiar para familias afectadas: necesidades básicas y artículos relajantes para los niños; referencias a programas de la FNC
  • Maslow Project: Emergency supplies, school enrollment & connection, long term service navigation & case management; triage; mental health; Proyecto Maslow: suministros de emergencia, inscripción y conexión escolar, navegación de servicios a largo plazo y gestión de casos; triaje salud mental
  • Migrant Education:  hygiene products, gift cards & assistance in navigating resources.  Priority for families qualified for Migrant education. Educación migrante: productos de higiene, tarjetas de regalo y asistencia para navegar por los recursos. Prioridad para familias calificadas para educación migrante
  • ACCESS: connecting unstably housed or homeless Jackson Co. residents with temporary housing assistance, deposit assistance, and rent relief and low income Jackson Co. residents with food, essentials and relief resources. ACCESO: conectando a los residentes de Jackson Co. con viviendas inestables o sin hogar con asistencia de vivienda temporal, asistencia para depósitos y ayuda para el alquiler y a los residentes de Jackson Co. de bajos ingresos con alimentos, artículos básicos y recursos de ayuda.
  • Food served 24/7/Alimentación las 24 horas, 7 días a la semana.
  • Showers available/regaderas disponibles.
  •  Laundry trailer/Remolque capacitado para lavado de ropa pronto a llegar.



NEW blankets, pillows, sleeping bags, towels, tissues, batteries (AAA,AA), hairbrushes, wash clothes, flip flops, slides, toenail clippers, diapers

Almohadas, bolsas de dormir para acampar, toallas, Kleenex, baterias (AAA,AA), cepillos de cabello, toallas para bañar, sandalias, corta unas,tents,long underwear, ropa interior larga, laundry soap, detergente de ropa

Fire Updates/Actualizaciones de fuego


Alameda: www.facebook.com/AlmedaFire/; 541-776-7338; almedafire2020@gmail.com  100% contained, 100% de contencion.
South Obenchain: Current estimated acres 32,500 with 25% containment. Follow updates / 32,500 acres estimados actuales con 20% de contención. Siga las actualizaciones  https://www.facebook.com/SouthObenchainFire/
Slater & Devil Fire:  https://www.facebook.com/SlaterAndDevilFireInformation      10% contained, 10% de contencion

Volunteer Opportunity/oportunidad para ayudar:

Register at RogueValley.Recovers.org / Registrar en RogueValley.Recovers.org


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